# Product Help

**URL:** https://forum.anaconda.com/c/product-help/9.md

[Latest](https://forum.anaconda.com/latest.md) · [Categories](https://forum.anaconda.com/categories.md) · [Tags](https://forum.anaconda.com/tags.md)

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## [About the Product Help category](https://forum.anaconda.com/t/about-the-product-help-category/40)

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**Author:** [@cgunn](https://forum.anaconda.com/u/cgunn)\
**Replies:** 0\
**Last updated:** [November 4, 2021, 9:02pm UTC](https://forum.anaconda.com/t/about-the-product-help-category/40 "2021-11-04T21:02:23Z")

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Ask questions, troubleshoot issues, and learn from professionals about all the pieces of the Anaconda ecosystem. Check out the following subcategories for more specific topics: Anaconda and Miniconda Packages and Envi…

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## [Keeping a small conda env for FFmpeg-based video scripts on a server](https://forum.anaconda.com/t/keeping-a-small-conda-env-for-ffmpeg-based-video-scripts-on-a-server/110978)

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**Author:** [@Colorful](https://forum.anaconda.com/u/Colorful)\
**Replies:** 1\
**Last updated:** [October 28, 2026, 1:05am UTC](https://forum.anaconda.com/t/keeping-a-small-conda-env-for-ffmpeg-based-video-scripts-on-a-server/110978 "2026-10-28T01:05:11Z")

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Hi all, I have a few Python scripts that generate thumbnails and previews for a video site, using ffmpeg and opencv. I’d like a lean, reproducible conda environment on Ubuntu servers. Is it better to pull ffmpeg from con…

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## [Lots of conda related errors just in the past week](https://forum.anaconda.com/t/lots-of-conda-related-errors-just-in-the-past-week/110795)

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**Author:** [@rswitt](https://forum.anaconda.com/u/rswitt)\
**Replies:** 11\
**Last updated:** [October 26, 2026, 4:03pm UTC](https://forum.anaconda.com/t/lots-of-conda-related-errors-just-in-the-past-week/110795 "2026-10-26T16:03:21Z")

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Just in the past week 5-10 of my students have started getting conda errors like: error while loading conda entry port: repo (cannot import name ‘condaSubcommand’ from ‘conda.plugins’ after creating a new conda environ…

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## [Jupyter Notebook does not load from home](https://forum.anaconda.com/t/jupyter-notebook-does-not-load-from-home/110931)

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**Author:** [@robert35](https://forum.anaconda.com/u/robert35)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 10:02am UTC](https://forum.anaconda.com/t/jupyter-notebook-does-not-load-from-home/110931 "2026-10-22T10:02:13Z")

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Notebook service down for planned maintenance. I’ve been using this service from the same PC on the same network for a couple of week. The returned message is: Notebook service down for planned maintenance.

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## [Cannot download from Jupyter Notebook](https://forum.anaconda.com/t/cannot-download-from-jupyter-notebook/110887)

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**Author:** [@Katherine2](https://forum.anaconda.com/u/Katherine2)\
**Replies:** 0\
**Last updated:** [October 20, 2026, 1:30pm UTC](https://forum.anaconda.com/t/cannot-download-from-jupyter-notebook/110887 "2026-10-20T13:30:27Z")

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This message is generated when I attempt to download a Jupyter notebook file: anaconda\_projects\_20a0d8bf-7f92-4974-950f-648258c5132a\_CS 150 Intro to Data Science.ipynb Couldn’t download - No permissions How do I resol…

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## [Miniconda latest URL serves an older installer from Cloudflare AMS, causing checksum failures](https://forum.anaconda.com/t/miniconda-latest-url-serves-an-older-installer-from-cloudflare-ams-causing-checksum-failures/110872)

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**Author:** [@Colossus](https://forum.anaconda.com/u/Colossus)\
**Replies:** 2\
**Last updated:** [October 20, 2026, 7:03am UTC](https://forum.anaconda.com/t/miniconda-latest-url-serves-an-older-installer-from-cloudflare-ams-causing-checksum-failures/110872 "2026-10-20T07:03:47Z")

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Hi everyone, Our automated Docker image build has started failing SHA-256 verification when downloading https://repo.anaconda.com/miniconda/Miniconda3-latest-Linux-x86\_64.sh. The directory listing at https://repo.anac…

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## [Miniconda 26.9.3-0 macOS arm64 CLI — runtime provenance and supported integrity verification](https://forum.anaconda.com/t/miniconda-26-9-3-0-macos-arm64-cli-runtime-provenance-and-supported-integrity-verification/110866)

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**Author:** [@Alberto5](https://forum.anaconda.com/u/Alberto5)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 12:03am UTC](https://forum.anaconda.com/t/miniconda-26-9-3-0-macos-arm64-cli-runtime-provenance-and-supported-integrity-verification/110866 "2026-10-20T00:03:01Z")

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Please provide authoritative release-specific provenance and integrity documentation for Miniconda3-py313\_26.9.3-0-MacOSX-arm64.sh, published at: https://repo.anaconda.com/miniconda/Miniconda3-py313\_26.9.3-0-MacOSX-arm6…

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## [Recurring error](https://forum.anaconda.com/t/recurring-error/110856)

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**Author:** [@Reid](https://forum.anaconda.com/u/Reid)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 11:29pm UTC](https://forum.anaconda.com/t/recurring-error/110856 "2026-10-19T23:29:06Z")

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I installed anaconda 3 weeks ago and everything worked right until i ran conda update conda conda update --all and now i get an error whenever i open spyder or ipython that says : Error while loading conda entry point…

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## [Repeated disk I/O error in Anaconda Notebooks](https://forum.anaconda.com/t/repeated-disk-i-o-error-in-anaconda-notebooks/110864)

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**Author:** [@Shraddha16](https://forum.anaconda.com/u/Shraddha16)\
**Replies:** 0\
**Last updated:** [October 19, 2026, 2:27pm UTC](https://forum.anaconda.com/t/repeated-disk-i-o-error-in-anaconda-notebooks/110864 "2026-10-19T14:27:24Z")

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Hello Anaconda Support, I am facing a repeated disk I/O error in Anaconda Notebooks. The error message is: “Unexpected error while saving file: RAG/Untitled.ipynb disk I/O error” The same error occurs when I try to c…

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## [Anaconda on Snapdragon (Arm64)?](https://forum.anaconda.com/t/anaconda-on-snapdragon-arm64/110050)

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**Author:** [@rswitt](https://forum.anaconda.com/u/rswitt)\
**Replies:** 11\
**Last updated:** [October 16, 2026, 1:33am UTC](https://forum.anaconda.com/t/anaconda-on-snapdragon-arm64/110050 "2026-10-16T01:33:55Z")

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I know this has been asked before, but that was in 12/2025. I started my new class using Anaconda and struggled for 30 minutes with a student whose Anaconda install was doing very odd things and throwing weird errors (l…

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## [Anaconda distribution for Windows ARM 64](https://forum.anaconda.com/t/anaconda-distribution-for-windows-arm-64/108089)

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**Author:** [@amitks17](https://forum.anaconda.com/u/amitks17)\
**Replies:** 2\
**Last updated:** [October 15, 2026, 11:22pm UTC](https://forum.anaconda.com/t/anaconda-distribution-for-windows-arm-64/108089 "2026-10-15T23:22:44Z")

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Which Anaconda distribution should be installed for Windows ARM 64 architecture?

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## [Thoughts on running Anaconda on Snapdragon/ARM64](https://forum.anaconda.com/t/thoughts-on-running-anaconda-on-snapdragon-arm64/110421)

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**Author:** [@rswitt](https://forum.anaconda.com/u/rswitt)\
**Replies:** 3\
**Last updated:** [October 15, 2026, 11:16pm UTC](https://forum.anaconda.com/t/thoughts-on-running-anaconda-on-snapdragon-arm64/110421 "2026-10-15T23:16:00Z")

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After a prior topic/discussion on issues regarding Anaconda installation on Windows Snapdragon/ARM systems, it was noted that Anaconda is shooting for a Q4 release of a native Snapdragon version. Upon some thinking, whi…

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## [Anaconda Assistant - Repeated Requests to Sign in Not Recognized in JupyterLab](https://forum.anaconda.com/t/anaconda-assistant-repeated-requests-to-sign-in-not-recognized-in-jupyterlab/110140)

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**Author:** [@R1111](https://forum.anaconda.com/u/R1111)\
**Replies:** 5\
**Last updated:** [October 13, 2026, 1:19am UTC](https://forum.anaconda.com/t/anaconda-assistant-repeated-requests-to-sign-in-not-recognized-in-jupyterlab/110140 "2026-10-13T01:19:19Z")

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I’m logged in, and I’m able to use JupyterLab within Anaconda Navigator (on my Windows machine) . The rightmost pane looks like this: When I click on Sign in, a new tab opens with the following: (I’ve erased my f…

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## [Unable to log in to Anaconda Assistant on JupyterLab](https://forum.anaconda.com/t/unable-to-log-in-to-anaconda-assistant-on-jupyterlab/94138)

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**Author:** [@Stuart](https://forum.anaconda.com/u/Stuart)\
**Replies:** 9\
**Last updated:** [October 12, 2026, 7:46pm UTC](https://forum.anaconda.com/t/unable-to-log-in-to-anaconda-assistant-on-jupyterlab/94138 "2026-10-12T19:46:05Z")

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Hello, I am unable to log into the Anaconda Assistant while using Jupyter labs through the Anaconda Navigator DeskTop app. However, I was able to log in to the website based Anaconda and open Jupyterlabs through the web…

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## [I am unable to sign in to jupyter notebook or anaconda toolbox, cloud notebook is ok however](https://forum.anaconda.com/t/i-am-unable-to-sign-in-to-jupyter-notebook-or-anaconda-toolbox-cloud-notebook-is-ok-however/110089)

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**Author:** [@bob7](https://forum.anaconda.com/u/bob7)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 1:10am UTC](https://forum.anaconda.com/t/i-am-unable-to-sign-in-to-jupyter-notebook-or-anaconda-toolbox-cloud-notebook-is-ok-however/110089 "2026-09-30T01:10:38Z")

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macOS Anaconda Navigator 2.7.1 Anaconda Toolbox 4.20.0 JupyterLab 4.4.7 Notebook 7.4.5 Cloud Notebooks Assistant works. Local Assistant does not work. Browser console shows: GET https://assistant.anaconda.cloud/t…

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## [Spyder install from conda defaults channel installs wrong pyqt version, then fails on start](https://forum.anaconda.com/t/spyder-install-from-conda-defaults-channel-installs-wrong-pyqt-version-then-fails-on-start/110556)

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**Author:** [@rswitt](https://forum.anaconda.com/u/rswitt)\
**Replies:** 3\
**Last updated:** [September 26, 2026, 12:10am UTC](https://forum.anaconda.com/t/spyder-install-from-conda-defaults-channel-installs-wrong-pyqt-version-then-fails-on-start/110556 "2026-09-26T00:10:02Z")

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When creating a new environment with spyder after about a week ago: conda create -n spydertest spyder conda creates the environment and installs spyder, but incorrectly installs a version of pyqt (version 6, currently …

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## [Run JupyterLab on network drive](https://forum.anaconda.com/t/run-jupyterlab-on-network-drive/108891)

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**Author:** [@Frede](https://forum.anaconda.com/u/Frede)\
**Replies:** 3\
**Last updated:** [September 24, 2026, 3:09pm UTC](https://forum.anaconda.com/t/run-jupyterlab-on-network-drive/108891 "2026-09-24T15:09:45Z")

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I am running jupyterLab from the C:/ drive, but I will like to share some files with collages and work from a project folder. How to do that, I have tryed to ask AI, but there is no good simple solution, running win 11 B…

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## [Spyder closes immediately on startup](https://forum.anaconda.com/t/spyder-closes-immediately-on-startup/110317)

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**Author:** [@Steve19](https://forum.anaconda.com/u/Steve19)\
**Replies:** 1\
**Last updated:** [September 17, 2026, 9:49am UTC](https://forum.anaconda.com/t/spyder-closes-immediately-on-startup/110317 "2026-09-17T09:49:00Z")

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When I invoke Spyder, either from Anaconda Navigator or from a command prompt, it quits immediately (1-2 seconds) after opening. I get this error message: \<\<\<\< \[8796:13804:0913/130827.831:ERROR:../../../qtwebengine/src…

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## [Unable to launch Anaconda Navigator after updating to version 2.7](https://forum.anaconda.com/t/unable-to-launch-anaconda-navigator-after-updating-to-version-2-7/107855)

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**Author:** [@Ngọc\_Dũng](https://forum.anaconda.com/u/Ng%E1%BB%8Dc_D%C5%A9ng)\
**Replies:** 2\
**Last updated:** [September 16, 2026, 5:45pm UTC](https://forum.anaconda.com/t/unable-to-launch-anaconda-navigator-after-updating-to-version-2-7/107855 "2026-09-16T17:45:39Z")

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Hello, today after receiving a notification, I updated Anaconda Navigator from 2.6.6 to version 2.7.0. Immediately afterward, the python.exe installer window appeared about 4 times. After the installation finished, I cou…

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## [Python 3.14 env update bug? Illegal instruction](https://forum.anaconda.com/t/python-3-14-env-update-bug-illegal-instruction/110178)

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**Author:** [@Bob8](https://forum.anaconda.com/u/Bob8)\
**Replies:** 0\
**Last updated:** [September 3, 2026, 12:20am UTC](https://forum.anaconda.com/t/python-3-14-env-update-bug-illegal-instruction/110178 "2026-09-03T00:20:53Z")

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I have a “py314” environment on Linux Mint 22.3 and it works well for several months, it is created previously using command: conda create --name py314 python=3.14 Recently I updated this environment, it is success. c…

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## [Need Help - ANACONDA\_Myenv Python=3.8 creation issue](https://forum.anaconda.com/t/need-help-anaconda-myenv-python-3-8-creation-issue/110102)

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**Author:** [@Haranadha](https://forum.anaconda.com/u/Haranadha)\
**Replies:** 0\
**Last updated:** [August 29, 2026, 4:20am UTC](https://forum.anaconda.com/t/need-help-anaconda-myenv-python-3-8-creation-issue/110102 "2026-08-29T04:20:52Z")

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I try to create myenvironment Python = 3.8. But, it is throwing an error : \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ CondaSSLError: Encountered an S…

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## [How to Completely uninstall Anaconda 3 for reinstallation on Windows](https://forum.anaconda.com/t/how-to-completely-uninstall-anaconda-3-for-reinstallation-on-windows/3109)

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**Author:** [@kprashara](https://forum.anaconda.com/u/kprashara)\
**Replies:** 6\
**Last updated:** [August 28, 2026, 3:47am UTC](https://forum.anaconda.com/t/how-to-completely-uninstall-anaconda-3-for-reinstallation-on-windows/3109 "2026-08-28T03:47:04Z")

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Can anyone help please? I’ve supposedly successfully installed Anaconda 3 individual Edition. However, I cannot create a new python 3 notebook from Jupyter Notebook. I keep getting “Error 404. File does not exist…” I’v…

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## [New Anaconda install but no Jupyter Lab tile in Anaconda Navigator](https://forum.anaconda.com/t/new-anaconda-install-but-no-jupyter-lab-tile-in-anaconda-navigator/109911)

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**Author:** [@Michael50](https://forum.anaconda.com/u/Michael50)\
**Replies:** 2\
**Last updated:** [August 20, 2026, 12:08am UTC](https://forum.anaconda.com/t/new-anaconda-install-but-no-jupyter-lab-tile-in-anaconda-navigator/109911 "2026-08-20T00:08:05Z")

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I just installed Anaconda on a Windows 10 pro machine. All the instructions say there should be a tile in Navigator for Jupyter Lab by default. Didn’t get one in my install. However I do see Jupyter Lab in the Environ…

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## [Unable to download the Windows anaconda setup on the platform](https://forum.anaconda.com/t/unable-to-download-the-windows-anaconda-setup-on-the-platform/109893)

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**Author:** [@Kevin23](https://forum.anaconda.com/u/Kevin23)\
**Replies:** 1\
**Last updated:** [August 19, 2026, 5:18pm UTC](https://forum.anaconda.com/t/unable-to-download-the-windows-anaconda-setup-on-the-platform/109893 "2026-08-19T17:18:59Z")

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I try to download the windows anaconda setup but to no avail.

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## [Conda update fails due corrupt jupiterlab widgets archive](https://forum.anaconda.com/t/conda-update-fails-due-corrupt-jupiterlab-widgets-archive/108920)

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**Author:** [@Jim11](https://forum.anaconda.com/u/Jim11)\
**Replies:** 3\
**Last updated:** [August 12, 2026, 7:54pm UTC](https://forum.anaconda.com/t/conda-update-fails-due-corrupt-jupiterlab-widgets-archive/108920 "2026-08-12T19:54:53Z")

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conda update fails when downloading an apparently corrupt jupiterlab widgets archive InvalidArchiveError("Error with archive C:\\Users\\…\\anaconda3\\pkgs\\jupyterlab\_widgets-3.0.16-py313haa95532\_1.conda

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## [Fredapi error using get\_series method from fredapi package](https://forum.anaconda.com/t/fredapi-error-using-get-series-method-from-fredapi-package/51231)

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**Author:** [@Hans\_Heytens](https://forum.anaconda.com/u/Hans_Heytens)\
**Replies:** 4\
**Last updated:** [July 16, 2026, 7:25pm UTC](https://forum.anaconda.com/t/fredapi-error-using-get-series-method-from-fredapi-package/51231 "2026-07-16T19:25:19Z")

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Hello, fredapi package is succesfully installed in my environment. Importing fredapi and creating the fred object using my api key works. However, when actual pulling data using get\_series I get an error. I don’t get thi…

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## [Anaconda3 folder / base not a valid Conda folder](https://forum.anaconda.com/t/anaconda3-folder-base-not-a-valid-conda-folder/108913)

<div class="topic-metadata">

**Author:** [@hey-red](https://forum.anaconda.com/u/hey-red)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 4:00pm UTC](https://forum.anaconda.com/t/anaconda3-folder-base-not-a-valid-conda-folder/108913 "2026-07-16T16:00:09Z")

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I’ve been having issues with my VSCode install not allowing me to set a Python interpreter. I then checked my conda install, and commands such as ‘conda list’ return DirectoryNotACondaEnvironmentErrors. Conda tells me to…

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## [Spawning server failed?](https://forum.anaconda.com/t/spawning-server-failed/59461)

<div class="topic-metadata">

**Author:** [@armosquito](https://forum.anaconda.com/u/armosquito)\
**Replies:** 20\
**Last updated:** [July 14, 2026, 1:16pm UTC](https://forum.anaconda.com/t/spawning-server-failed/59461 "2026-07-14T13:16:02Z")

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Hello, I’m trying to start up the anaconda notebook but keep getting the following error: This is the associated URL: https://nb.anaconda.cloud/jupyterhub/hub/spawn-pending/581ec3ec-1f62-4b04-838b-d61ff9146774

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## [Error accessing- https://conda.anaconda.org/conda-forge/linux-64/repodata.json](https://forum.anaconda.com/t/error-accessing-https-conda-anaconda-org-conda-forge-linux-64-repodata-json/108783)

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**Author:** [@Sunitha1](https://forum.anaconda.com/u/Sunitha1)\
**Replies:** 3\
**Last updated:** [July 9, 2026, 11:12pm UTC](https://forum.anaconda.com/t/error-accessing-https-conda-anaconda-org-conda-forge-linux-64-repodata-json/108783 "2026-07-09T23:12:32Z")

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Hi , we are encountering the timeout issues and performance issues accessing the below url since couple of weeks. The connection intermittently works fine and stops responding https://conda.anaconda.org/conda-forge/li…

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## [Unable to install Anaconda](https://forum.anaconda.com/t/unable-to-install-anaconda/108560)

<div class="topic-metadata">

**Author:** [@madhav](https://forum.anaconda.com/u/madhav)\
**Replies:** 1\
**Last updated:** [July 2, 2026, 9:44am UTC](https://forum.anaconda.com/t/unable-to-install-anaconda/108560 "2026-07-02T09:44:58Z")

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