# Anaconda Cloud: Unexpected error while saving file \[Errno 13\] Permission denied **URL:** \ **Category:** Anaconda Notebooks\ **Created:** [December 26, 2023, 5:51am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204 "2023-12-26T05:51:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![WCs](https://avatars.discourse-cdn.com/v4/letter/w/c2df01/32.png) [@WCs](https://forum.anaconda.com/u/WCs)\ **Post date:** [December 26, 2023, 5:51am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/1 "2023-12-26T05:51:19Z")
Hi there, I try to create a new notebook and get this permission denied access as shown below image: ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/b/b11b2dc36ca4664900062e75991f1c186429be25.png) ---
**Author:** ![WCs](https://avatars.discourse-cdn.com/v4/letter/w/c2df01/32.png) [@WCs](https://forum.anaconda.com/u/WCs)\ **Post date:** [December 26, 2023, 5:51am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/2 "2023-12-26T05:51:50Z")
And I found those affected files and folder, their user id and group id are ‘0’ ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/8/89c695fbce216b37c66b7e5ca46b0367d8626459.png) What should I do? ---
**Author:** ![Glenn\_Jones](https://avatars.discourse-cdn.com/v4/letter/g/80bc00/32.png) [@Glenn\_Jones](https://forum.anaconda.com/u/Glenn_Jones)\ **Post date:** [December 31, 2023, 10:04am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/3 "2023-12-31T10:04:14Z")
Sorry about that. The permissions for your files should be correct now ---
**Author:** ![WCs](https://avatars.discourse-cdn.com/v4/letter/w/c2df01/32.png) [@WCs](https://forum.anaconda.com/u/WCs)\ **Post date:** [January 2, 2024, 2:38am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/4 "2024-01-02T02:38:48Z")
Thank you, Glenn. Problem solved. ---
**Author:** ![kjmiller190](https://avatars.discourse-cdn.com/v4/letter/k/db6015/32.png) [@kjmiller190](https://forum.anaconda.com/u/kjmiller190)\ **Post date:** [January 3, 2024, 11:43pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/5 "2024-01-03T23:43:25Z")
I’m having the same problem with my account. The terminal works, and it appears that I have the same ownership/permissions issue: (base) 23:31 ~ $ pwd /home/afa24ae9-e741-4515-b113-5f7c8394b860 (base) 23:31 ~ $ find 1\>/dev/null find: ‘./.local/share/jupyter’: Permission denied find: ‘./.ipython/profile\_default/pid’: Permission denied find: ‘./.ipython/profile\_default/security’: Permission denied (base) 23:32 ~ $ ls -ld .local/share/jupyter drwx------ 3 0 0 4096 Nov 17 05:41 .local/share/jupyter (base) 23:32 ~ $ ---
**Author:** ![Piotr](https://avatars.discourse-cdn.com/v4/letter/p/0075a9/32.png) [@Piotr](https://forum.anaconda.com/u/Piotr)\ **Post date:** [January 4, 2024, 7:17am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/6 "2024-01-04T07:17:21Z")
It should be fixed now, sorry for the inconvenience! ---
**Author:** ![kjmiller190](https://avatars.discourse-cdn.com/v4/letter/k/db6015/32.png) [@kjmiller190](https://forum.anaconda.com/u/kjmiller190)\ **Post date:** [January 5, 2024, 3:15am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/7 "2024-01-05T03:15:05Z")
Thanks! Everything I tested works now. ---
**Author:** ![selimokumus](https://avatars.discourse-cdn.com/v4/letter/s/f5a800/32.png) [@selimokumus](https://forum.anaconda.com/u/selimokumus)\ **Post date:** [January 14, 2024, 9:26am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/8 "2024-01-14T09:26:41Z")
I am also getting the same error. What is the remedy please? ---
**Author:** ![Piotr](https://avatars.discourse-cdn.com/v4/letter/p/0075a9/32.png) [@Piotr](https://forum.anaconda.com/u/Piotr)\ **Post date:** [January 15, 2024, 9:29am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/9 "2024-01-15T09:29:51Z")
Could you let us know your UUID? It would be in the in the url when you’re logged into your notebook: `nb.anaconda.cloud/jupyterhub/user//lab` ---
**Author:** ![selimokumus](https://avatars.discourse-cdn.com/v4/letter/s/f5a800/32.png) [@selimokumus](https://forum.anaconda.com/u/selimokumus)\ **Post date:** [January 15, 2024, 5:22pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/10 "2024-01-15T17:22:16Z")
Please see below: e7bf4784-6cc6-417e-94f4-9417b8ee8682 Thanks. ---
**Author:** ![Piotr](https://avatars.discourse-cdn.com/v4/letter/p/0075a9/32.png) [@Piotr](https://forum.anaconda.com/u/Piotr)\ **Post date:** [January 16, 2024, 8:28am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/11 "2024-01-16T08:28:38Z")
Thanks – that should be fixed now. Sorry for the trouble! ---
**Author:** ![Horsto1988](https://avatars.discourse-cdn.com/v4/letter/h/80bc00/32.png) [@Horsto1988](https://forum.anaconda.com/u/Horsto1988)\ **Post date:** [January 18, 2024, 11:58am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/12 "2024-01-18T11:58:48Z")
Hey there, I am as well getting the same error. My UUID is 70ae9ed7-df65-40f7-af92-73d79184b61a. Can you have a look at that? Regards, Seb ---
**Author:** ![Piotr](https://avatars.discourse-cdn.com/v4/letter/p/0075a9/32.png) [@Piotr](https://forum.anaconda.com/u/Piotr)\ **Post date:** [January 18, 2024, 12:11pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/13 "2024-01-18T12:11:45Z")
Hi Seb, that should be fixed now. ---
**Author:** ![koustubh03kousi](https://avatars.discourse-cdn.com/v4/letter/k/80bc00/32.png) [@koustubh03kousi](https://forum.anaconda.com/u/koustubh03kousi)\ **Post date:** [February 10, 2024, 6:19pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/14 "2024-02-10T18:19:29Z")
Hi Facing the same problem. UUID : 93e98a88-2034-4caf-8f51-991566f29034 ---
**Author:** ![Glenn\_Jones](https://avatars.discourse-cdn.com/v4/letter/g/80bc00/32.png) [@Glenn\_Jones](https://forum.anaconda.com/u/Glenn_Jones)\ **Post date:** [February 12, 2024, 9:37am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/15 "2024-02-12T09:37:12Z")
No problem. That’s fixed now. ---
**Author:** ![kirkus39](https://avatars.discourse-cdn.com/v4/letter/k/db6015/32.png) [@kirkus39](https://forum.anaconda.com/u/kirkus39)\ **Post date:** [February 27, 2024, 3:34am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/16 "2024-02-27T03:34:25Z")
Same issue here. UUID: f4b0010e-5390-43f8-acd8-2ec6fc40d33c ---
**Author:** ![Glenn\_Jones](https://avatars.discourse-cdn.com/v4/letter/g/80bc00/32.png) [@Glenn\_Jones](https://forum.anaconda.com/u/Glenn_Jones)\ **Post date:** [February 27, 2024, 12:29pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/17 "2024-02-27T12:29:13Z")
No problem. That’s fixed now. ---
**Author:** ![DaVinci](https://avatars.discourse-cdn.com/v4/letter/d/f5a800/32.png) [@DaVinci](https://forum.anaconda.com/u/DaVinci)\ **Post date:** [March 7, 2024, 4:05pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/18 "2024-03-07T16:05:06Z")
Hi, same Problem here! UUID: ba0cee65-0c1b-4a01-9756-19f50454bb4e ---
**Author:** ![gpjt](https://avatars.discourse-cdn.com/v4/letter/g/c2df01/32.png) [@gpjt](https://forum.anaconda.com/u/gpjt)\ **Post date:** [March 7, 2024, 5:34pm UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/19 "2024-03-07T17:34:04Z")
> [@DaVinci](#): > > ba0cee65-0c1b-4a01-9756-19f50454bb4e Sorry about that – could you try again now? ---
**Author:** ![DaVinci](https://avatars.discourse-cdn.com/v4/letter/d/f5a800/32.png) [@DaVinci](https://forum.anaconda.com/u/DaVinci)\ **Post date:** [March 8, 2024, 8:09am UTC](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204/20 "2024-03-08T08:09:58Z")
It works now, thanks! [Next page](https://forum.anaconda.com/t/anaconda-cloud-unexpected-error-while-saving-file-errno-13-permission-denied/66204.md?page=2)