Hey @quan1, welcome to the Anaconda forum!
Having a look at this thread which appears to have similar errors.
Looks like there are two main issues that might be causing it:
- Permissions error which you might need some IT Approval to resolve
- Python version issue - create a new environment with python=3.10 and see if that helps.
Happy to jump on a call to try and help resolve, so drop me a DM on here if you would like additional support.
Thanks,
Jack