# I can't log in Anaconda Cloud **URL:** \ **Category:** Cloud & Containers\ **Created:** [August 30, 2023, 6:32am UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516 "2023-08-30T06:32:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Kirill\_Usov](https://avatars.discourse-cdn.com/v4/letter/k/0075a9/32.png) [@Kirill\_Usov](https://forum.anaconda.com/u/Kirill_Usov)\ **Post date:** [August 30, 2023, 6:32am UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/1 "2023-08-30T06:32:43Z")
Hello! The second day I can’t log in Anaconda Cloud. Returns the following error: “Spawn failed: Server at [http://127.0.0.1:50129/jupyterhub/user/66cd6b16-bad2-41e1-9b2a-33f8e05dbe77/](http://127.0.0.1:50129/jupyterhub/user/66cd6b16-bad2-41e1-9b2a-33f8e05dbe77/) didn’t respond in 120 seconds” ---
**Author:** ![Carlos\_Valin](https://avatars.discourse-cdn.com/v4/letter/c/f5a800/32.png) [@Carlos\_Valin](https://forum.anaconda.com/u/Carlos_Valin)\ **Post date:** [August 31, 2023, 7:22am UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/2 "2023-08-31T07:22:10Z")
Good morning, Thank you so much for contacting us, can you please try again? Thank you. ---
**Author:** ![Kirill\_Usov](https://avatars.discourse-cdn.com/v4/letter/k/0075a9/32.png) [@Kirill\_Usov](https://forum.anaconda.com/u/Kirill_Usov)\ **Post date:** [August 31, 2023, 7:26am UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/3 "2023-08-31T07:26:19Z")
Nothing ☹ ![2023-08-31_10-24-53](https://europe1.discourse-cdn.com/anaconda/original/2X/4/46be58c2577f15fa64ba13e343ccdd354b69d163.png) ---
**Author:** ![Carlos\_Valin](https://avatars.discourse-cdn.com/v4/letter/c/f5a800/32.png) [@Carlos\_Valin](https://forum.anaconda.com/u/Carlos_Valin)\ **Post date:** [September 1, 2023, 7:22am UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/4 "2023-09-01T07:22:13Z")
Hi again, It should be fixed now, please try again. ---
**Author:** ![Madison\_Noakes](https://avatars.discourse-cdn.com/v4/letter/m/0075a9/32.png) [@Madison\_Noakes](https://forum.anaconda.com/u/Madison_Noakes)\ **Post date:** [September 5, 2023, 6:53pm UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/5 "2023-09-05T18:53:53Z")
Hi, I am having the same error happen today. Thank you for your help! ---
**Author:** ![gpjt](https://avatars.discourse-cdn.com/v4/letter/g/c2df01/32.png) [@gpjt](https://forum.anaconda.com/u/gpjt)\ **Post date:** [September 5, 2023, 7:40pm UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/6 "2023-09-05T19:40:17Z")
I see that you posted about this in [a different forum thread](https://forum.anaconda.com/t/spawning-server-problem/59948/6), so I’ve replied there. ---
**Author:** ![udaaronha](https://avatars.discourse-cdn.com/v4/letter/u/0075a9/32.png) [@udaaronha](https://forum.anaconda.com/u/udaaronha)\ **Post date:** [September 16, 2024, 10:03pm UTC](https://forum.anaconda.com/t/i-cant-log-in-anaconda-cloud/60516/7 "2024-09-16T22:03:05Z")
Greetings. I have found my way here trying to learn some python and excel integration. Trying to connect into the anaconda cloud, I have tried three separate browsers (chrome, edge, Opera). Every time I get to the redirect, or try to access the online notebook environment, I get an endless gateway spin. Same thing occurs with trying to add my account info to excel with the toolbox add in. I am not a native computer programmer, or network nerd (finance/accounting). I do know how to get around the cmd a bit, and pip install / uninstall. I have cleared cache, cookies, logged out and logged back out of everything. Ensured my Anaconda Navigator is up to date as well. I’m at a complete loss, and resources seem very thin on this issue. Suggestions please! ETA: I also unlinked my git account, and added a fresh email that had previously been unused (trying that option as well in case there was any trace components).