# Installation on macbook

**URL:** <https://forum.anaconda.com/t/installation-on-macbook/60075>\
**Category:** Feedback\
**Created:** [August 22, 2023, 4:21pm UTC](https://forum.anaconda.com/t/installation-on-macbook/60075 "2023-08-22T16:21:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sylviamcd0704](https://avatars.discourse-cdn.com/v4/letter/s/00a5b5/32.png) [@sylviamcd0704](https://forum.anaconda.com/u/sylviamcd0704)\
**Post date:** [August 22, 2023, 4:21pm UTC](https://forum.anaconda.com/t/installation-on-macbook/60075/1 "2023-08-22T16:21:41Z")

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ive been trying to download anaconda on my new macbook pro (m2 pro chip, macOS Ventura version 13.5.1) but i keep running into different issues. when i do the graphical installer the download stops and says the installation failed and to contact the software manufacture then when i do the command line download the installation will stop and it says bad cpu in executable. Can anyone please help me get anaconda installed

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**Author:** ![karagyuz](https://avatars.discourse-cdn.com/v4/letter/k/0075a9/32.png) [@karagyuz](https://forum.anaconda.com/u/karagyuz)\
**Post date:** [May 2, 2024, 1:53am UTC](https://forum.anaconda.com/t/installation-on-macbook/60075/2 "2024-05-02T01:53:51Z")

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Exactly the same problem here. Can anyone help please? I’ve wasted two days trying to resolve this.

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**Author:** ![steve](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/steve/32/73_2.png) [@steve](https://forum.anaconda.com/u/steve)\
**Post date:** [May 3, 2024, 1:19am UTC](https://forum.anaconda.com/t/installation-on-macbook/60075/3 "2024-05-03T01:19:49Z")

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Are you able to provide the name of the installer you’re using in either case (command line or graphical)?

I can’t tell exactly the issue from your post, but the first thing I want to check is whether you’re using the installer for older Intel Macs (filename ends in “-x86\_64”) or for newer Apple silicon/M1/M2/M3 Macs (filename ends in “-arm64”).

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**Author:** ![karagyuz](https://avatars.discourse-cdn.com/v4/letter/k/0075a9/32.png) [@karagyuz](https://forum.anaconda.com/u/karagyuz)\
**Post date:** [May 3, 2024, 3:56am UTC](https://forum.anaconda.com/t/installation-on-macbook/60075/4 "2024-05-03T03:56:58Z")

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Thank you for your response! I finally heard from Anaconda Support team and used their instructions below and it worked. To answer your question, I was using the newer version of installer in the terminal.  
"open your Terminal on the Mac menu and launch these commands:

mkdir /Users/$USER/.config/

mkdir /Users/$USER/.config/fish/

touch /Users/$USER/ .bash\_profile .tcshrc .xonshrc .zshrc

touch /Users/$USER/.config/fish/config.fish

sudo chown -R $USER ~/.bash\_profile ~/.config/fish/config.fish ~/.tcshrc ~/.xonshrc ~/.zshrc

Then proceed with the installation regardless of the output results.  
Then you should be able to install Anaconda after a reboot"
