# JupyterLab Cloud - kernel is not able to connect **URL:** \ **Category:** Cloud & Containers\ **Created:** [November 29, 2022, 3:47pm UTC](https://forum.anaconda.com/t/jupyterlab-cloud-kernel-is-not-able-to-connect/46611 "2022-11-29T15:47:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Diego\_Linhares\_de\_Az](https://avatars.discourse-cdn.com/v4/letter/d/00a5b5/32.png) [@Diego\_Linhares\_de\_Az](https://forum.anaconda.com/u/Diego_Linhares_de_Az)\ **Post date:** [November 29, 2022, 3:47pm UTC](https://forum.anaconda.com/t/jupyterlab-cloud-kernel-is-not-able-to-connect/46611/1 "2022-11-29T15:47:30Z")
Hello All, I am very new to the Anaconda Cloud. It is the first time running it in the browser. I am trying to run my first JupyterNotebook in the cloud today, but the kernel is always failing to connect. ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/f/f7496db3e7de3a1c3ceb8c77ee578a7d45f94a04.png) Could you provide me with some assistance? Best Regards Diego ---
**Author:** ![gpjt](https://avatars.discourse-cdn.com/v4/letter/g/c2df01/32.png) [@gpjt](https://forum.anaconda.com/u/gpjt)\ **Post date:** [November 29, 2022, 7:14pm UTC](https://forum.anaconda.com/t/jupyterlab-cloud-kernel-is-not-able-to-connect/46611/2 "2022-11-29T19:14:35Z")
Hi Diego, welcome to the forums! Are you connected to the Internet through an institutional network (say, a university or a large company)? Or are you using a normal ISP like a home Internet connection? ---
**Author:** ![gg.w.haines](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/gg.w.haines/32/5173_2.png) [@gg.w.haines](https://forum.anaconda.com/u/gg.w.haines)\ **Post date:** [August 19, 2024, 11:46pm UTC](https://forum.anaconda.com/t/jupyterlab-cloud-kernel-is-not-able-to-connect/46611/3 "2024-08-19T23:46:16Z")
G’day, Apologies for dragging up an old post. I am having the same issue and am connected via a remote desktop service through my works internet. Are there any work arounds to this?