# Limits on queries to the Notebook Assistant **URL:** \ **Category:** Anaconda Notebooks\ **Created:** [December 15, 2025, 7:15am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046 "2025-12-15T07:15:39Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![G116](https://avatars.discourse-cdn.com/v4/letter/g/f5a800/32.png) [@G116](https://forum.anaconda.com/u/G116)\ **Post date:** [December 15, 2025, 7:15am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/1 "2025-12-15T07:15:39Z")
I am receiving the message ‘You have reached the maximum number of requests for today. Upgrade to increase the number of daily requests’. I have paid for the $15 subscription. This is occurring both locally and in the cloud instance? ---
**Author:** ![JackEvans](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/jackevans/32/5088_2.png) [@JackEvans](https://forum.anaconda.com/u/JackEvans)\ **Post date:** [December 15, 2025, 10:57am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/2 "2025-12-15T10:57:37Z")
Hi @G116, Sounds like there might be an issue syncing your account. When you’re logging in locally, are you able to go to the Assistant and click the settings icon and see what the tier is saying there? ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/a/a17257741b532bd24870cdaa6b61db8042e38c14.png) Other things you can try is logging out from your account and back in again. Or clearing the cookies in the browser: 1. Right click on the page → inspect 2. Go to the Application tab 3. Find the Cookies section and right click → Clear on [nb.anaconda.com](http://nb.anaconda.com/) ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/1/19db2f3badec6286031a8a990f5c78d7654d4bf7.jpeg) Hoping this fixes it. But if not please share the URL you get from [nb.anaconda.com](http://nb.anaconda.com) so that I can check your account details. Thanks, Jack ---
**Author:** ![Zbigniew1](https://avatars.discourse-cdn.com/v4/letter/z/80bc00/32.png) [@Zbigniew1](https://forum.anaconda.com/u/Zbigniew1)\ **Post date:** [March 1, 2026, 4:55pm UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/3 "2026-03-01T16:55:39Z")
Jack, I am fighting with the same problem since couple of days. I paid for the subsctription but I cannot get rid of this limit. My URL: [https://nb.anaconda.com/jupyterhub/user/59cf7970-3285-4e7e-b923-ca875a90f199/lab](https://nb.anaconda.com/jupyterhub/user/59cf7970-3285-4e7e-b923-ca875a90f199/lab) ---
**Author:** ![JackEvans](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/jackevans/32/5088_2.png) [@JackEvans](https://forum.anaconda.com/u/JackEvans)\ **Post date:** [March 2, 2026, 9:54am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/4 "2026-03-02T09:54:00Z")
Hey @Zbigniew1, Sorry to hear you’re having issues. I just checked our systems and you’re still on the Free tier with your gmail account. Are you sure that you upgraded the gmail account and not another one? You can check by going to [https://anaconda.com/app/profile/subscriptions](https://anaconda.com/app/profile/subscriptions) If you sign in with another account and relaunch the notebooks, you should see a different set of numbers and letters in your URL after the /user/ that indicates a different user ID. Let me know if this helps, Jack ---
**Author:** ![Zbigniew1](https://avatars.discourse-cdn.com/v4/letter/z/80bc00/32.png) [@Zbigniew1](https://forum.anaconda.com/u/Zbigniew1)\ **Post date:** [March 2, 2026, 11:10am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/5 "2026-03-02T11:10:29Z")
Jack, I have logged in with my gmail and i see my subscription: ![image.png](https://europe1.discourse-cdn.com/anaconda/original/2X/b/b31e78795b77d08ce5ad6cf38d7b1ef84f587bff.png) ---
**Author:** ![JackEvans](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/jackevans/32/5088_2.png) [@JackEvans](https://forum.anaconda.com/u/JackEvans)\ **Post date:** [March 2, 2026, 11:45am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/6 "2026-03-02T11:45:13Z")
Hi, Ok good, now when you return to the the notebooks via the button on [anaconda.com/app](https://anaconda.com/app) are you able to use the Assistant again? If not, please provide the URL again. Can also try clearing cookies if that doesn’t work. Thanks, Jack ---
**Author:** ![Zbigniew1](https://avatars.discourse-cdn.com/v4/letter/z/80bc00/32.png) [@Zbigniew1](https://forum.anaconda.com/u/Zbigniew1)\ **Post date:** [March 2, 2026, 12:29pm UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/7 "2026-03-02T12:29:05Z")
It seems that it is working fine now Thanks! ---
**Author:** ![Lydia](https://avatars.discourse-cdn.com/v4/letter/l/80bc00/32.png) [@Lydia](https://forum.anaconda.com/u/Lydia)\ **Post date:** [April 10, 2026, 7:30am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/8 "2026-04-10T07:30:44Z")
getting the same problem even though I have a subscription fee. ![image](https://europe1.discourse-cdn.com/anaconda/original/2X/9/9a16a0d9153ea0b52da2e4dc0ee7da6e13aee105.png) ---
**Author:** ![system](https://europe1.discourse-cdn.com/anaconda/original/1X/91811e916865213383bd03647b465a8813b762e0.svg) [@system](https://forum.anaconda.com/u/system)\ **Post date:** [July 15, 2026, 12:03am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/9 "2026-07-15T00:03:08Z")
Unlisted on July 15, 2026, 12:03am UTC ---
**Author:** ![system](https://europe1.discourse-cdn.com/anaconda/original/1X/91811e916865213383bd03647b465a8813b762e0.svg) [@system](https://forum.anaconda.com/u/system)\ **Post date:** [July 15, 2026, 8:02am UTC](https://forum.anaconda.com/t/limits-on-queries-to-the-notebook-assistant/108046/10 "2026-07-15T08:02:28Z")
Listed on July 15, 2026, 8:02am UTC