# Notebooks spawning server

**URL:** <https://forum.anaconda.com/t/notebooks-spawning-server/55774>\
**Category:** Anaconda Notebooks\
**Created:** [May 16, 2023, 8:13pm UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774 "2023-05-16T20:13:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![joanna\_Leciejewicz](https://avatars.discourse-cdn.com/v4/letter/j/db6015/32.png) [@joanna\_Leciejewicz](https://forum.anaconda.com/u/joanna_Leciejewicz)\
**Post date:** [May 16, 2023, 8:13pm UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774/1 "2023-05-16T20:13:30Z")

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Hallo, my online jupyter functions not any more. I get always the spawning server bar going to the middle and stopping there, and later comes the error message. i cannot use or get my files from your sever back… please help…

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**Author:** ![Carlos\_Valin](https://avatars.discourse-cdn.com/v4/letter/c/f5a800/32.png) [@Carlos\_Valin](https://forum.anaconda.com/u/Carlos_Valin)\
**Post date:** [May 17, 2023, 2:04pm UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774/2 "2023-05-17T14:04:14Z")

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Good afternoon,

The issue should be solved, please confirm that to us, if not we are happy to assist you again.

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**Author:** ![villanueva.betancour](https://avatars.discourse-cdn.com/v4/letter/v/0075a9/32.png) [@villanueva.betancour](https://forum.anaconda.com/u/villanueva.betancour)\
**Post date:** [May 24, 2023, 8:13pm UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774/3 "2023-05-24T20:13:24Z")

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Having the same issue.  
I read in a different post that this is caused by using pip to install packages. Is it true and what other options do I have instead of using pip?

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**Author:** ![Carlos\_Valin](https://avatars.discourse-cdn.com/v4/letter/c/f5a800/32.png) [@Carlos\_Valin](https://forum.anaconda.com/u/Carlos_Valin)\
**Post date:** [May 30, 2023, 9:24am UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774/4 "2023-05-30T09:24:19Z")

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Please submit a request here for your specific case [https://anaconda.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360006825553](https://anaconda.zendesk.com/hc/en-us/requests/new?ticket_form_id=360006825553)

We will gladly assist you.

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**Author:** ![Carlos\_Valin](https://avatars.discourse-cdn.com/v4/letter/c/f5a800/32.png) [@Carlos\_Valin](https://forum.anaconda.com/u/Carlos_Valin)\
**Post date:** [May 30, 2023, 9:24am UTC](https://forum.anaconda.com/t/notebooks-spawning-server/55774/5 "2023-05-30T09:24:22Z")

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Closed on May 30, 2023, 9:24am UTC