# Please help - cannot open Notebooks

**URL:** <https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763>\
**Category:** Getting Started\
**Created:** [November 26, 2021, 1:47pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763 "2021-11-26T13:47:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jordi.escayola.mansi](https://avatars.discourse-cdn.com/v4/letter/j/00a5b5/32.png) [@jordi.escayola.mansi](https://forum.anaconda.com/u/jordi.escayola.mansi)\
**Post date:** [November 26, 2021, 1:47pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763/1 "2021-11-26T13:47:11Z")

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Hi All,

Please, I have a problem. Just opening a Notebook in Anaconda and… it doesn’t open.  
I’ve installed the last version in Windows… Could anyone help me?

Jordi

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**Author:** ![MARTIN\_DURANT](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/martin_durant/32/67_2.png) [@MARTIN\_DURANT](https://forum.anaconda.com/u/MARTIN_DURANT)\
**Post date:** [November 26, 2021, 3:10pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763/2 "2021-11-26T15:10:55Z")

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It would help if you were more specific:

- which exact thing did you install (including version number) and how?
- how are you “opening” a notebook? Is this a specific file, or is it jupyter itself you are trying and failing to run?
- what type of notebook is it, jupyter/python?
- what happens, is there an error message or something else?

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**Author:** ![jordi.escayola.mansi](https://avatars.discourse-cdn.com/v4/letter/j/00a5b5/32.png) [@jordi.escayola.mansi](https://forum.anaconda.com/u/jordi.escayola.mansi)\
**Post date:** [November 26, 2021, 4:39pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763/3 "2021-11-26T16:39:26Z")

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Hi  
Many thanks for your mail.  
I’ve installed the last version of Anaconda with Python 3.9: [https://www.anaconda.com/products/individual](https://www.anaconda.com/products/individual)  
When I create a new Python 3 notebook it fails, it just does not open.  
Hope that helps

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<div class="post-metadata">

**Author:** ![MARTIN\_DURANT](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/martin_durant/32/67_2.png) [@MARTIN\_DURANT](https://forum.anaconda.com/u/MARTIN_DURANT)\
**Post date:** [November 26, 2021, 6:17pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763/4 "2021-11-26T18:17:35Z")

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> When I create a new Python 3 notebook

How exactly do you do this?

> it just does not open.

What do you mean? What happens instead?

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**Author:** ![Peter\_Wang](https://dub1.discourse-cdn.com/anaconda/user_avatar/forum.anaconda.com/peter_wang/32/65_2.png) [@Peter\_Wang](https://forum.anaconda.com/u/Peter_Wang)\
**Post date:** [November 29, 2021, 5:14pm UTC](https://forum.anaconda.com/t/please-help-cannot-open-notebooks/763/5 "2021-11-29T17:14:48Z")

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Also, can you take a screenshot and paste it here?  
Did you launch Jupyter via Navigator, or from the command line?