Installaion of anaconda3-2025.12-2 on appvolume/appstack

Hi everyone i tried to install anaconda3-2025.12-2 on appvolume of vmware..and i got this errror message.

How can i fix it? how can i install this version on win 10/11?

Thanks

Michael

Hi @michael43, sorry to hear you’re running into an error.

In order to help you further, can you share the more detailed error that is visible if you expand “Show details”, or, if you look inside the installation directory there should be a file install.log containing a more detailed output of what went wrong.

You also mentioned you’re trying to install on “appvolume”, can you elaborate on this, and what is the underlying OS and architecture?

Best regards,
Robin Andersson

Hi Robin

Sorry for delay..

I am working with closed enviroment ( it is means i cant add the logs/show details).

I tried to install this version of anaconda on win 10 (that working as appstack/packaging vm.

Do you need more information?

Thanks

Michael

Hi @Robin3 can you answer my question?

Hi @michael43, if you are not able to share any explicit logs it will be a little bit difficult to find the issue, but, can you answer my questions below and we can see if we can narrow it down a bit:

  1. What’s the target installation path? (AppVolumes can have path length or write restrictions)
  2. Is the antivirus/endpoint protection active during capture? (This can sometimes lead to extraction failures)
  3. How much free disk space is available on the capture volume?

Have you tried installing an older version of Anaconda to see if you have the same error?

Best regards,
Robin

Hi @Robin3

I know it is a little bit difficult, but you can ask me any question you like.

  1. What’s the target installation path? (AppVolumes can have path length or write restrictions) I tried to install the anaconda3-2025.12-2 on c:\programdata\anaconda3, am i understand your question?

  2. Is the antivirus/endpoint protection active during capture? (This can sometimes lead to extraction failures) No, I checked it. Not the antivirus/endpoint of third party/company, and the antivirus/endpoint of Microsoft is turned off.

  3. How much free disk space is available on the capture volume? almost 20 GB

Have you tried installing an older version of Anaconda to see if you have the same error?

Yes, it installed very well… I tried to install the newest version on another computer, server, or vm and it finished successfully. I have a problem only with the newest version when I tried to install it on the appvolume/appstack VM.

Thanks

Michael

Hi @michael43, thanks for the input.

The key error is in the log, which unfortunately we cannot see, it will tell us which package that is failing to install. Here are some things that we could try in order to get a better understanding:

  1. Try a shorter install path, for example C:\Anaconda3 (or maybe even C:\conda).
  2. When you see the error as in your image, are you able to click “Show details”?
  3. Which is the most recent version of Anaconda that you managed to successfully install on appvolume/appstack VM?

Best regards,
Robin

Hi @Robin3

Can you tell me please where is The key error is in the log ?

  1. Try a shorter install path, for example C:\Anaconda3 (or maybe even C:\conda). I will try it

  2. When you see the error as in your image, are you able to click “Show details”? yes

  3. Which is the most recent version of Anaconda that you managed to successfully install on appvolume/appstack VM? anaconda3-2022.05-windows-x86_64.exe

Have a nice day

Michael

  • Can you share those details?
  • The key error should be near the bottom of the log.
  • Please let me know if a shorter path worked.

Best regards,
Robin

Hi @Robin3

I tried to install the anaconda with the shorter path (c:\conda\anaconda3) and i got a same error message.

  • Can you share those details?

  • The key error should be near the bottom of the log.

I mean.. can you give me instructions how to retrieve the information/key error you need?

Thanks

Michael

Hi @michael43

The “Show details” button is on the main installer window behind the error dialog:

  1. Move the error dialog - Click and drag the error dialog’s title bar to move it aside
  2. Or dismiss the error first - Click “Abort” or “Ignore” on the error dialog, then look at the main
    window before it closes
  3. The “Show details” button expands a text area showing the installation log

In the log, look for lines preceding “Failed to extract packages” - these will show which specific
package failed and why.

It also would be interesting if you perhaps could try the Miniconda installer, it could be that AppVolume is having issues with the large number of files/hardlinks from the installer.

Best regards,
Robin

Hi @Robin3

I found the solution for this problem.

This installation comes with files with long name..it is problem for Appvolume.

You need to open registry and navigate to file called “LongPathsEnabled”… you have to change the value from 0 to 1.

Now it is working great :slight_smile:

Michael

Hi @michael43

Thanks for providing with the additional input! I’m happy to hear that you managed to install it!

If you don’t mind, can you also provide what helped you find that long paths were causing the issue? This is also why we tried the shorter install path (which unfortunately wasn’t enough).

Best regards,
Robin

Hi @Robin3

Team member found it after deep searching in websites.