Sign in process on Mac is fully broken

Product Help
1

I downloaded the Anaconda Navigator for Mac (Sonoma 14.5). When I click on the connect button in the top right and then try to hit the sign in button next to Anaconda cloud, it opens up my Google Chrome browser and it immediately opens up a new tab that only returns a raw json response with an error.

{
"detail": "Not Found"
}

It has been like this for over a month now and I have not found any work arounds for signing in.

2

that sounds frustrating! The JSON error suggests a broken authentication redirect. Here are a few things to try:

  1. Clear Browser Cache & Cookies – Sometimes, old session data interferes with login redirects.
  2. Try a Different Browser – If Chrome isn’t working, test with Safari or Firefox.
  3. Login via Anaconda Cloud First – Sign in directly at Anaconda Cloud before attempting Navigator login.
  4. Check for Updates – Ensure Anaconda Navigator and Anaconda Client are fully updated.
  5. Use API Token Login – Generate an API token from Anaconda Cloud and use anaconda login --token <your_token>