Limits on queries to the Notebook Assistant

I am receiving the message ‘You have reached the maximum number of requests for today. Upgrade to increase the number of daily requests’. I have paid for the $15 subscription. This is occurring both locally and in the cloud instance?

Hi @G116,

Sounds like there might be an issue syncing your account.

When you’re logging in locally, are you able to go to the Assistant and click the settings icon and see what the tier is saying there?

Other things you can try is logging out from your account and back in again. Or clearing the cookies in the browser:

  1. Right click on the page → inspect
  2. Go to the Application tab
  3. Find the Cookies section and right click → Clear on nb.anaconda.com

Hoping this fixes it. But if not please share the URL you get from nb.anaconda.com so that I can check your account details.

Thanks,
Jack